Summary

  • We collect only what we need to run the tools and services you choose.
  • Our public pages set no cookies and run no advertising or third-party trackers.
  • We do not sell or share your personal information, and we do not use it to train AI models.
  • Reed, our resume analyst, is an AI. We do not have staff review your resume as part of the service.
  • You can download your data or delete your account at any time.

1. Information we collect

You give us:

  • Contact details: email address, name (if you create an account) and US state. We ask for your state because some services work differently by state.
  • Your resume and career content: the file you upload for a review, the answers you give in the career interview, the facts you confirm, and the documents we prepare for you.
  • Optional details you choose to give, such as whether you are job searching after a layoff. We use that only to show you relevant guidance and to plan our service, never for pricing, advertising or sharing.
  • Your choices and consents, for example whether you want our newsletter, and the plan you are interested in.
  • Answers you give to optional research questions on the waitlist, and the test price you were shown.

Created when you use the Service:

  • Free website tools (resume line check, title check, PM Archetype test) run in your browser. The text or answers you enter are not sent to us. We record only that a tool was used and the type of result (for example, which archetype), with a random result code.
  • Usage events: which pages and steps were used, the page version shown, and any campaign or referral code in the link you followed. These events do not include your name, email or resume text.
  • Account security data: sign-in codes and a session record.
  • Technical data: your IP address and browser type, kept in security logs and, when you give or withdraw a consent, in the record of that consent.

2. Sensitive information

We do not need sensitive information such as Social Security or other ID numbers, date of birth, photos, immigration or work-authorization status, health information, ethnicity, religion or salary history. Please remove it before you upload. We try to remove it automatically before processing and we show you what we removed. If some remains, we process it only to produce your review, and only with your consent, which you give with a separate checkbox at upload and can withdraw by deleting your review. If we detect an ID, Social Security or bank number, we delete the uploaded file within 24 hours. We never use sensitive information for statistics, analytics or marketing.

3. How we use information

  • To provide the tools and services you ask for.
  • To sign you in and keep your account secure.
  • To send emails you request or need: sign-in codes, your results, service notices. Newsletters and follow-up tips only with your consent.
  • To apply state rules, for example which plans are offered in your state.
  • To give referral rewards you earned (section 5).
  • To understand and improve the Service using usage events that do not identify you by name.
  • To comply with law, enforce our Terms and protect the Service against abuse.

We do not use your information for advertising, we do not sell it, and we do not share it for cross-context behavioral advertising.

4. AI processing and anonymous statistics

AI provider. Reed, our resume analyst, is an AI. To review your resume or draft documents, we send the relevant text to our AI provider, Anthropic, PBC, through Anthropic's commercial API, after we remove contact details such as email addresses and phone numbers. Under Anthropic's Commercial Terms of Service (version effective June 17, 2025), Anthropic may not train its models on our customers' content. Under Anthropic's published API data retention policy, Anthropic deletes inputs and outputs within 30 days, except that it may keep them longer (up to 2 years) if content is flagged for a violation of its Usage Policy, or if the law requires. Anthropic acts as our service provider under a data processing addendum. We do not use your content to train AI models, and we do not collect, use or sell personal data to train large language models.

No hiring decisions. Reed gives suggestions about your own resume. We do not make hiring decisions about you or anyone else, and we do not rate candidates for employers.

Anonymous statistics. We may combine the results of free reviews and quiz answers into statistics that cannot reasonably be linked to you or your device, for example the share of resumes in a group where our rules found a given pattern. We use the results of a review, never your resume text. We publish a figure only when it is based on at least 50 records, and we never publish resume text, names, employers, pay or any individual's results. We take reasonable measures to prevent these statistics from being linked to a person. We publicly commit to keep and use this data only in anonymous form and not to try to identify anyone from it, and we require anyone who receives it to make the same commitment. You can ask us not to include your future reviews by ticking the box at upload or writing to privacy@pmcareerdesk.com. Statistics already published cannot be changed. Counts are rule matches made by an AI, not findings that any line is false.

6. Cookies and tracking

Our public pages do not set cookies, do not use local storage and load no trackers from other companies. We count page visits and steps with our own first-party event log that records the page, the step, the page version and any campaign or referral code in the link. Inside your account we use only necessary cookies: a session cookie that keeps you signed in (up to 14 days), a language cookie if you change the language (up to 1 year), and a short sign-up cookie (1 hour). We do not track you across other sites. Because of that, there is nothing for a Do Not Track or Global Privacy Control signal to turn off; we treat those signals as a request not to sell or share your information, which we already honor.

7. Who receives information

We disclose information only to service providers that help us run PM Career Desk, under contracts that limit their use of it:

ProviderPurposeInformation
Anthropic, PBCAI analysis and draftingText passages after contact details are removed
Cloudflare, Inc.Domain name service, network security and secure connection to our serverAll traffic to our service in transit, including uploads, and your IP address
Netlify, Inc.Hosting of our public website, and storage of waitlist entries and site eventsWaitlist entries (email address, state, plan choice); site events; visitor IP address in request logs
Plus Five Five, Inc. (Resend)Sending sign-in codes, results and emails you asked forEmail address, subject and message
Namecheap, Inc. (Private Email)Our company email for support and privacy requestsMessages you send us

We may also disclose information if the law requires it, to protect rights and safety, or as part of a sale or reorganization of the business, in which case this notice continues to apply.

Claude connector. If you use our tools inside Claude, the text you send is processed in memory to produce the result and we do not store it; we count which tool was used. Your conversation with Claude is governed by Anthropic's terms and privacy policy.

8. Information about recruiters and employers (Desk)

This section applies only once this part of the service opens. It is not in effect yet.

9. How long we keep information

InformationHow long
Uploaded resume file (free review)7 days after your review is ready (24 hours if we detect an ID, Social Security or bank number)
Free review report (no account)30 days after it is ready
Quiz result without an email12 months from your last visit
Waitlist email, state, plan interest and research answersup to 24 months from signup, or 12 months after our launch email if you do not buy, unless you unsubscribe first
Referral creditsuntil the reward is delivered or expires, plus 12 months
Sign-in codes; expired sessionsdeleted 24 hours after expiry; deleted 14 days after expiry
Career record, interview and documentswhile your account is open, plus 90 days so you can export them; for a one-time Career Build, 12 months after delivery unless you keep a plan
Recruiter email bodies (Desk)90 days, or while your account is open if you choose
Records of sends and approvals (Desk)24 months
Security logs90 days
Usage events13 months, then only as totals
Billing records7 years
Records of your consents and requests4 years after our relationship ends, without the content
Emails you send to support or privacy3 years
Backupsup to 8 weeks

After you unsubscribe, we keep only a one-way fingerprint of your address so we do not email you again. When you delete your account, the encryption keys for your content are destroyed, so copies in older backups can no longer be read. Our AI provider's retention is described in section 4.

10. Security

We encrypt your resume and career content with a key specific to your account, and we destroy that key when you delete your account. We do not have staff review your content as part of the service; a person may access it only to fix a problem you report, or to investigate abuse or a security issue. Access logs do not record your email address or the content of your requests. No method of storage or transmission is completely secure. If a breach affects your information, we will notify you as the law requires.

11. Your choices and rights

  • Access and export: download your data from your account settings at any time.
  • Deletion: request deletion in your settings or by email. You can cancel within 24 hours; after that we delete your account and content and confirm by email within 30 days.
  • Correction: edit your information in your account, or contact us.
  • Email: unsubscribe from any marketing email with the one-click link in each email.
  • Consent: withdraw any consent you gave, for example for sensitive details, by deleting the related review or writing to us.
  • Your state's rights: depending on where you live (for example California, Colorado, Connecticut, Texas, Virginia and other states), you may have rights to know, access, correct, delete or obtain a copy of your personal data, to opt out of sale, targeted advertising and profiling (we do none of these), and to appeal our decision on your request.

How to make a request: use your account settings or write to privacy@pmcareerdesk.com with the subject "Privacy request". We may need to confirm that the request comes from you, using your sign-in email. We answer within 45 days. An authorized agent may make a request for you with your signed permission.

Appeal: if we decline your request, you can appeal by replying with the subject "Privacy appeal". We will answer within 60 days and explain our decision. If you are not satisfied, you can contact your state attorney general.

We will not discriminate against you for using these rights.

12. Children

PM Career Desk is for working adults. You must be at least 18 to use it. We do not knowingly collect information from anyone under 18, and we delete it if we learn we have.

13. Where we operate

We operate in the United States. Our public website and free tools run on infrastructure operated by PME in the United States. Our service providers may process information in other countries under contracts that protect it. We offer the Service only to people in the United States.

14. Changes

If we change this notice, we will update the date above. For material changes, we will tell you by email or in the product before the change applies, and we will not use information collected earlier in a materially different way without your consent.

15. Contact

PME Consulting, Inc., 6545 Market Ave N, Ste 100, Canton, OH 44721. Email: privacy@pmcareerdesk.com.

Last updated: October 6, 2026